Refund Policy
Strict No-Refund Policy
At Krys Love, all sales are final. We do not offer refunds, returns, or exchanges for any products or services once a purchase is completed.
By completing your purchase on our website, you acknowledge and agree that:
-
You have reviewed your cart and confirmed the correctness of your items before checkout.
-
All items are sold on an "as-is" basis.
-
No cash, credit card, or store credit refunds will be issued under any circumstances, except as expressly stated below.
Exceptions for Damaged or Defective Items
We take great pride in the quality of our products. In the rare event that an item arrives damaged or defective during transit, we will gladly issue a replacement or store credit.
To be eligible for a replacement or store credit due to damage:
-
You must contact us within 30 days of receiving your delivery.
-
Please email [Insert Support Email] with your order number and clear photographic proof of the damaged product and its packaging.
-
Once we review and verify the damage, we will process your replacement or store credit.